Contact information
5a. Contact Information
Contact Information
Last updated: Today
This page provides the contact information for NØRÉ London.
Store details
Store name: NØRÉ London
Website: norelonden.com
Customer support email: info@norelonden.com
Customer service
If you have a question about your order, shipping, returns, sizing, payments or any other matter, please contact us at:
To help us respond faster, please include:
- Your full name
- Your order number, if applicable
- The email address used for your order
- A clear description of your question or issue
- Photos, if your message relates to a product issue
Response times
We do our best to reply as quickly as possible, and usually respond within 1 to 2 business days.
During busy periods, sale periods or bank holidays, response times may be longer than usual.
Business days are Monday to Friday, excluding bank holidays.
Customer support approach
At NØRÉ London, our goal is to be clear, fair and helpful.
If there is an issue with your order, please contact us first so we can review the situation and work with you on a suitable solution.
Complaints
If you are not happy with how your query has been handled, please reply to our email and ask for your message to be reviewed. We will look at your complaint again and respond as quickly as we can.
Important notice
The information on our website is provided for general shopping and product information purposes.
We do our best to keep information accurate and up to date, but errors may occasionally occur.
If you notice an error, please contact us at: